Shipping & Delivery Policy
Accura Home Lockers currently ships products only within India. International deliveries will be introduced in the future, and we will update our customers once that service becomes available.
We work with some of India’s most reliable logistics partners to ensure your orders are delivered safely and quickly. Our commitment is to process and dispatch your order at the earliest possible time.
1. Processing of Orders
For orders that include multiple products, the dispatch time will be based on the item requiring the longest processing duration, as the entire order ships together.
2. Delivery Timeline
Once dispatched, your order is typically delivered within: 2–7 working days
Delivery duration may vary depending on:
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Type of product
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Quantity ordered
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Delivery location
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Chosen payment method
In case there is any unexpected delay, our team will notify you promptly.
If your order exceeds the promised delivery window by more than 4 days, please contact us with your order number so we can expedite the shipment.
3. Shipping Charges
Standard shipping fees apply to most locations in India.
However, charges may vary for:
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Remote or hard-to-reach areas
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Locations not covered by our courier partners
If an additional charge is required, we will contact you before dispatch.
4. Important Notes for Customers
Documentation Requirements
Certain regions require inward forms, declarations, or local entry documents.
The customer is responsible for providing these. Failure to do so may result in delivery delays.
5. Billing & Shipping Information
Please ensure all billing details are entered accurately, including:
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Full name
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Address (matching your card/bank records)
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Contact number and email
Billing details help your bank verify payments smoothly, and contact information is used for:
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Order confirmation
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Delivery updates
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Courier coordination
Shipping Address
This is the address where you want your order delivered.
Billing and shipping addresses can be different—please fill them correctly.
6. Packaging Quality
We take great care to pack your products securely using strong boxes/pouches and protective bubble wrap. Our goal is to ensure your purchase reaches you exactly as it left our warehouse.
7. Delivery Condition
We appreciate it when customers share feedback about delivery condition.
If the shipment arrives damaged or tampered, please email us at: info@accuranetwork.com
8. Delivery Assistance & Tracking
Most deliveries take 2–7 working days after dispatch.
For delays due to unforeseen logistics issues, please allow a few extra days.
If you haven’t received your order within the expected timeframe, contact us with your order number:
9. Taxes
Certain shipments may attract local taxes or duties.
Any applicable charges will need to be paid by the consignee at the time of delivery.
10. Payment Information
We strive to provide a smooth and secure checkout experience.
Learn more about how we safeguard payment details in our Privacy Policy.
Our checkout process is simple—you can confirm your order and complete your payment in a few quick steps.
11. Need Help?
For any questions about shipping or order delivery, contact us: info@accuranetwork.com, +91 7259270898
We’re always here to assist you