Privacy Policy

At Accura Home Lockers, we understand the importance of protecting your personal information. This Privacy Policy explains the type of data we collect, how we safeguard it, how it is used, and in what circumstances it may be shared. By using our website or services, you confirm your agreement with the practices described here.

1. Information We Collect

We only request information that is necessary for delivering our services efficiently. This may include:

• Your name

• Contact details such as mobile number and email address

• Information provided through enquiries, customer survey responses, or promotional offers

During Account Creation

When you register on our website, we store your mobile number and email address in our secure system.

During Payments

We do not store shipping details or payment data.
For online payments, you are redirected to a secure third-party payment gateway.
Accura Home Lockers does not manage or control any information submitted on that external website and is not responsible for any misuse of payment details by third parties.

We assure you that any personal data shared with us will never be distributed to another party unless you specifically request or authorize it.

2. How We Use Your Information

Your information is used to:

• Maintain internal records

• Improve our services and product offerings

• Communicate updates, offers, or product-related information

• Conduct occasional feedback or market research calls/emails

• Personalize your website experience based on your preferences

We may also use your details to respond to support queries, disputes, or service-related questions as part of delivering a smooth and reliable experience.

3. Specific Use of User Information

Email Address

We use your email ID for:

• Login and identification

• Sending account-related alerts

• Notifications about order updates

• Participation in promotions or newsletters

Password

You are responsible for keeping your password confidential. We recommend updating it periodically to maintain account security.

Name

Your name helps us address you correctly and respectfully.

Shipping / Delivery Address

These details are used only for delivering your orders and storing them in your address list for future convenience.

Credit/Debit Card Information

We do not collect or store any card details. All payments take place through certified third-party payment processors.

4. Sharing of Information

To fulfil orders and provide services, Accura Home Lockers may share necessary information with trusted partners such as:

• Payment processing companies

• Mobile operators

• Service providers involved in product delivery or marketing

These partners are bound by agreements that prevent them from storing or misusing your personal data.

5. Communication & Updates

We may send you emails or SMS updates regarding new features, product launches, or offers. At times, you may also receive relevant information from our carefully selected partners. You may opt-out at any time.

6. Policy Changes

Accura Home Lockers reserves the right to revise or update this privacy policy whenever required. Any changes will be posted on this page along with an updated revision date. We encourage users to review this page periodically to stay updated.

7. Legal Requirements

In compliance with applicable laws, we may be required to share your information with legal authorities, even if you have requested confidentiality. This is done only when necessary to comply with law enforcement or legal processes.

8. Business Transfers

In case of merger, acquisition, or restructuring, your information may be transferred to the new entity. The updated company will continue to honour this privacy policy.

9. Contact Us

If you wish to update your details, report an error, or believe we are not following our stated privacy practices, please reach out to us:

+91 72592 70898

We are committed to responding promptly and ensuring your information remains secure.